About Us

Founded in 1998, Pinnacle started with one simple idea: give serious players a fair, no-nonsense place to play. Born from a background in sports betting and risk management, the brand expanded into casino gaming with the same focus on clarity, competitive odds, and balanced play. Our inspiration was straightforward—build a platform where transparent rules, sharp pricing, and consistent service put players first.

Our mission: fairness, safety, and excellent service

We’re here to deliver honest, enjoyable gaming. That means fair play, responsible gaming policies, and customer service that answers quickly and respectfully. We don’t promise guaranteed wins. Instead, we promise clear terms, sensible limits, and tools that help you keep control. Our core values—clarity, fairness, momentum, and balance—guide every product decision and customer interaction.

Games that keep the action moving

Pinnacle offers a broad mix of games: high-quality video slots, classic table games, and live dealer action for players who want real-time interaction. You’ll find popular slot hits and progressive opportunities alongside blackjack, roulette, and video poker. Our game library is powered by trusted studios, including Play’n GO, Pragmatic Play, Relax Gaming, Evoplay, Hacksaw Gaming, Booming Games, EGT, Playson, and many more, ensuring variety, reliable performance, and regular new releases.

Secure accounts and trusted transactions

Protecting your data and funds is a priority. We use industry-standard encryption and secure transaction processes, plus strict KYC checks to keep accounts safe. Pinnacle operates under established regulatory licenses in Malta and Curaçao, and our systems use certified random number generators to ensure fair outcomes. We support multiple currencies, including USD, EUR, GBP, CAD, BRL, NZD, and COP, and offer a wide range of payment methods like Visa, MasterCard, Trustly, Neteller, Skrill, AstroPay Card, Bitcoin, Litecoin, Tether, and more to make deposits and withdrawals convenient.

Promotions with clear terms

We run ongoing promotions designed to add value without confusion. Examples include seasonal prize drops and games-specific campaigns, and popular promotions like Drops & Wins, Treasure Island Madness, and OnlyPlay event drops (minimum deposit $15 to participate). Our welcome offers include options such as 20 Free Spins on Book of Dead (deposit $20, subject to a 35x wagering requirement) and a $25 Casino Chip (available after a $50 deposit; up to $25, subject to a 40x wagering requirement and play conditions). By default, deposited cash is used first, and bonus balances are non-sticky unless stated otherwise. Withdrawal limits and cashout rules can vary by payment method, so we recommend checking detailed terms before you play.

Responsible play — tools and support

We take responsible gaming seriously. Players can set deposit limits, session reminders, time-outs, and self-exclusion periods. If you’re looking for help, we point you to professional resources, including the National Council on Problem Gambling and local support groups. Our support team is available via FAQ, live chat, and email at customerservice@pinnacle.com to help with account controls and responsible play options.

The people behind Pinnacle

Our team blends odds experts, software engineers, customer service professionals, and gaming operators who care about a fair, enjoyable experience. We hire people who know the industry, respect players, and work to keep things transparent and responsive. That means timely payouts, quick answers to questions, and active listening when players request features or raise concerns.

Recognition and trust signals

Pinnacle has earned a reputation for competitive pricing, high limits, and transparent policies—qualities that reviewers and serious players often highlight. We maintain strong regulatory standards, audited game fairness, and clear terms so you can play with confidence. For a deeper look at what we offer, see our full Pinnacle review.

Ready to start with confidence?

Join Pinnacle to explore slot hits, table classics, and live dealer tables backed by reputable providers, secure transactions, and responsive support. Whether you’re after casual spins or high-stakes action, you’ll find clear rules, fair play, and tools to keep your gaming balanced. Sign up, fund your account, and take advantage of our current promotions—play responsibly and enjoy the experience.